Privacy Policy
Effective Date: October 2025
Titans Football Academy is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and disclose the personal information you provide to us.
Titans Football Academy processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of data protection law, Titans Football Academy acts as the data controller for the personal information collected through our website and services.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.
Contact Forms
If you complete a contact form, we may collect your name, email address, and any message you send to us for the purpose of responding to your enquiry.
Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Visitors should be aware that functional and analytical cookies may be used to improve site performance. You can manage cookie preferences through your browser settings.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Analytics
We may use analytics tools to help us understand how visitors use our website. This helps us improve user experience and site performance.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Where data is transferred outside the UK (for example, to cloud-based services), we ensure appropriate safeguards — such as UK International Data Transfer Agreements (IDTAs) — are in place to protect your information.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely so that we can recognise and approve any follow-up comments automatically.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Inactive user data and booking records are retained for no longer than is necessary for operational, legal, or accounting purposes, and are then securely deleted.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
You also have the right to request correction of inaccurate data, restriction of processing, and data portability (to receive a copy of your data in a structured, machine-readable format).
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Information Collection and Use
We may collect personal information from you through various channels, including forms on our website or through our marketing campaigns. This information may include, but is not limited to, your name, email address, and contact details.
By providing your personal information, you consent to us using your information for the purposes described in this privacy policy, including but not limited to sending you marketing content.
Use of Personal Information
We may use the personal information you provide to:
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Send you marketing communications, promotional offers, or other content that we believe may be of interest to you.
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Customise our communications and website content based on your preferences.
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Improve our products, services, and user experience.
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Analyse and monitor the effectiveness of our marketing campaigns.
Lawful Bases for Processing:
We process personal information where necessary to perform a contract with you (e.g., bookings), to comply with legal obligations, or with your consent for marketing and communications.
Opt-Out and Unsubscribe
You have the right to opt out of receiving marketing communications from us at any time. If you no longer wish to receive these communications, you can follow the “unsubscribe” instructions provided in the communication or contact us directly.
Disclosure of Personal Information
We may share your personal information with third-party service providers who assist us in our marketing efforts, such as email marketing platforms. These service providers are contractually obligated to protect your personal information and use it only for the purposes we specify.
Data Security
We take appropriate technical and organisational measures to ensure the security of your personal information and protect it from unauthorised access, disclosure, alteration, or destruction.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
📧 info@titansfa.com
Additional Information
How We Protect Your Data
We use industry-standard security measures, including encryption, secure hosting, and restricted access, to protect your data.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected individuals and the Information Commissioner’s Office (ICO) within the timelines required by law.
What Third Parties We Receive Data From
We may receive information from trusted third parties such as marketing platforms or analytics providers, in compliance with data protection laws.
What Automated Decision-Making and/or Profiling We Do with User Data
We do not engage in automated decision-making that produces legal or similarly significant effects on individuals.
Industry Regulatory Disclosure Requirements
We comply with all relevant data protection and privacy regulations applicable in the United Kingdom.